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Frequently Asked Questions

If you are having difficulties using or accessing your website please follow these steps.

  • Click on the Green Help button at the top left.  Please read this carefully.
  • If the page is not responding correctly then clear your browser's cache.  If you don't know how to do this search for "clear browser cache" and the name of your browser e.g. Chrome.
Contact MyPhotoClub - the provider of this system
Log a support ticket with MyPhotoClub

To log a support ticket must be registered and logged in.  Put as much detail as you can in the ticket, including screen shots. You will get and email back acknowledging the ticket and will be contacted to work through the problem.

Please contact the club or competition webmaster before logging a support ticket.